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Health and Wellbeing with Lumino Health

Posted on July 5, 2021

MySunLife.ca is not only a great place to submit your benefits claims, but it is also a great place to make improvements to your overall health and wellbeing. Sun Life created Lumino Health to help plan members access local and virtual health-care providers as well as relevant health and wellness content based on the latest research.

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Employee and Family Assistance Program (EFAP) supporting retirees

Posted on July 10, 2020

EFAP provides confidential, self-referred counselling or other assistance to you or your family members, and is available to UBC retirees and eligible surviving family of UBC employees who enrolled in this program through the Retirement & Survivor Benefits Program.

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Unfolding the power of virtual healthcare

Posted on July 10, 2020

Virtual healthcare is defined as the process of delivering real-time medical care via mobile device or phone. During these unprecedented times, physicians and paramedical practitioners in British Columbia are able to provide care to patients over a secure (video) call via computer, tablet or smartphone.

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RSB FAQs

Posted on November 1, 2019

In this issue, we answer two of your frequently asked questions: Where to find information about your emergency travel insurance How to find out how much of your lifetime maximum (LTM) you have used.

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In-depth: Claims Requiring Pre-approvals

Posted on November 1, 2019

In the summer 2019 issue of Viewpoints, we mentioned that we would expand on the topics of Prior Authorization (which refers to Extended Health coverage), and Predetermination (which refers to Dental coverage).

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