Mental health tools and resources for HR professionals

A step by step guide for responding to traumatic events in the workplace - Trauma Response Tool Kit for Leaders *Provided by TELUS Health, UBC's Employee and Family Assistance Program.  Incudes information for requesting EFAP trauma counselling services.

A three-step model for supporting teams experiencing high stress - How To Help My Team - AIR Model

How to prepare to respond to traumatic incidents at work - Responding to Trauma within Organizations

Tools and strategies for having supportive conversations with individuals or employees when mental health might be an issue - Supportive Conversation Library  ​​​

A  list of BC-specific mental health resources and supports for specific communities including people with disabilities and those who identify as IBPOC/BIPOC, Indigenous, and LGBTQ2S+ - Mental health resources for diverse communities 

How to recognize, respond and refer employees to appropriate mental health supports - Assisting faculty and staff in distress   ​​​​​

UBC and external mental health resources for all campus audiences - UBC Reach Out 

A mental health continuum with UBC specific resources for declining mental health - UBC’s Mental Health Continuum (Vancouver) & UBC's Mental Health Continuum (Okanagan) 

Up to date mental health resources for managers, supervisors, heads and deans - UBC Mental Health Tools and Resources 

Up to date mental health resources for faculty and staff - UBC Mental Health Tools and Resources 

A guide to UBC’s EFAP programs and resources - EFAP Resource Guide for Managers and Supervisors  ​​​​​

Strategies for supporting employees who are experiencing grief - Grief Response for Leaders 

Employees in distress

• BC-specific
  • Access and Assessment Centre, Vancouver General Hospital: 604.675.3700 (7:30am – 11pm)
  • Mental Health and Substance Use Services, Interior Health: 250.868.7788 (11:30-9pm) or Kelowna General Hospital 250.862.4000
  • Mental Health Support Line: 310.6789 (no area code). This number will connect you to your local BC crisis line without a wait or busy signal, 24 hours a day, crisiscentre.bc.ca
• Canada-wide (including BC)
  • Crisis Services Canada (24/7): 1.800.784.2433, crisisservicescanada.ca/en or nearest hospital emergency department
  • Kids Help Phone: Provides a texting option for Indigenous youth and adults to connect with a First Nations, Metis, or Inuit crisis responder. Youth text 68 68 68 and adults text 741 741 with the word "First Nations" or "Metis" or "Inuit" to be connected to a crisis responder from their nation if one is available (Indigenous crisis responders are not guaranteed but will be prioritized) 

General mental health

• BC-specific
  • Métis Crisis Line: 1-833-MÉTISBC (1.833.638.4722)
  • HealthlinkBC: 811, healthlinkbc.ca
  • Medimap BC: See available walk-in clinics and wait times, and book an appointment before visiting the location
• Canada-wide (including BC)
  • Indigenous Mental Health Counselling and Crisis Intervention: 1.855.242.3310, hopeforwellness.ca
• International
  • Wellness Together Canada (24/7 access for Canadians anywhere in the world. Online assessment and connection to e-mental health resources, individual counselling by phone, text, video)

Strategies for responding to employee concerns, building team resilience and supporting psychological health and safety - Approaches for People Leaders 

Available UBC training for managers and supervisors - Manager Mental Health Training 

UBC faculty, staff and their dependents struggling with problematic substance use can access on demand support by ALAViDA TRAiL, directly from your smartphone.

Learn through self-guided resources, or message and meet coaches, therapists and physicians who deliver a personalized program proven to reduce substance use. 

Try ALAViDA TRAiL