WorkSafeBC Claims

Managers play a critical role when a team member is injured at work. Workplace Health Services is here to help.  

If an incident in the workplace results in injury to an employee that causes them to miss time from work or seek medical attention beyond first aid, UBC has a duty to report to WorkSafeBC (WSBC). Workplace Health Services coordinates the Employer’s Report of Injury or Occupational Disease on behalf of UBC.  

There are five main phases involved in the WorkSafeBC claim process for managers: 

  • Phase 1: Injury occurs 
  • Phase 2: Preliminary investigation & reporting (Due in 48 hours) 
  • Phase 3: Workday (Payroll impact, ensure completion before payroll cut-off times) 
  • Phase 4: Return to Work 
  • Phase 5: Full investigation (Due in 30 days) 

Managers are responsible for completing tasks within each phase, some of which are time sensitive, so that: 

  • UBC meets its legal obligations under the Worker’s Compensation Act 
  • Your injured team member feels supported 
  • Your injured team member is paid properly 

WorkSafeBC claims process guide for managers 

View detailed instructions and find out what your responsibilities involve for each of the five phases in the WorkSafeBC claims process guide for managers and supervisors. 

WSBC Process for Managers

See also the WSBC Claims Process for Managers Infographic for a quick reference visual guide. 

Working out-of-province

If you are hiring an employee to work in another province or territory within Canada, or if a current employee is planning to work outside BC, you need to make sure they have adequate worker’s compensation coverage. For more information about working in other provinces or territories, visit the WorkSafeBC website.

Workplace Health Services can help coordinate worker’s compensation coverage in other Canadian jurisdictions. Please contact wcb.info@ubc.ca to learn more.

Resources

For claim information and Workday absence coding support, contact HR’s WSBC Claims Associate at wcb.info@ubc.ca.  

For guidance on reporting workplace injuries and conducting investigations, visit the Safety & Risk Services website. 

To report a workplace accident, submit a CAIRS report. 

For more information about claims, visit the WorkSafeBC website. 

 

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